The Hospitality & Customer Service Bridging Program is a specialized online training designed for individuals with experience or interest in hospitality, tourism, or customer service who wish to align their professional skills with Canadian workplace and service standards.
This 36-hour program introduces learners to the Canadian hospitality industry, emphasizing customer relations, professional communication, workplace etiquette, and intercultural service excellence.
Participants gain practical knowledge of guest interaction, teamwork, safety, and ethical responsibilities in hotels, restaurants, cafés, and other service environments.
The course also explores key career pathways, industry certifications, and professional development strategies for international learners seeking success in Canada’s service economy.
Upon successful completion, participants receive a Certificate of Completion from Richmond Hill College (Ontario, Canada), reflecting their commitment to professional growth and readiness to provide world-class hospitality services.
