Mrs. Shohreh Khatouni M., is a certified Personal Support Worker (PSW) with extensive hands-on experience in Canadian healthcare settings. She has worked with Bayshore Health Services and York Region’s respite and senior care programs (Sunrise, Park Place, Kingsway) since 2021, providing high-quality, compassionate support to seniors and individuals with diverse care needs. She holds a PSW Certificate (2023), a Certificate in Social Work & Caregiving, and a Bachelor’s degree in Midwifery. With strong skills in patient care, medication support, wound care, communication, and safety, she is committed to preparing learners to meet Canadian healthcare standards with confidence and professionalism.