Refund Policy
Last Updated: April 30, 2026
This refund policy applies to Richmond Hill College continuing education, bridging, orientation, and professional preparation programs.
Before Program Access Begins
A full refund may be requested before course access is granted or before the official program start date.
After Program Access Begins
If cancellation is requested within the first 3 days of program access, a partial refund may be considered if limited course access has occurred.
Non-Refundable Situations
- When course materials have been substantially accessed
- When lessons, recordings, LMS content, or assessments have been significantly used
- When more than 25% of the program has been completed
- After a certificate has been issued
Administrative Fee
A reasonable administrative fee may apply to approved refund requests.
Refund Processing
Approved refunds are normally processed within 7–10 business days.
How to Request a Refund
Refund requests must be submitted in writing to: support@rhcglobalbridge.com
